The Focus on Energy Strategic Energy Management (SEM) Initiative was inspired in 2014 by conversations with a trusted program customer and green-lighted in 2015 by a forward-thinking program administrator. Today, 14 of the 27 participants are on track for or have already achieved ISO 50001 status. Along the way, we refined regression modeling techniques and presentation formats, adjusted our customer engagement and coaching practices, challenged program reporting and evaluation assumptions, learned a great deal about expectations and limitations of SEM as a DSM program offering, and generated excellent customer satisfaction among Wisconsin’s largest energy users. With the SEM Initiative, we’ve laid the foundation for SEM as an ongoing Focus on Energy offering for the next wave of customers ready and committed to improving their energy performance by applying the principles and practices of continuous improvement.
The On Demand Savings (ODS) Program was an 18-month pilot program that worked with commercial and industrial customers to better understand and manage on-peak summertime demand. The goal of the program was to see if customers could reduce on-peak demand through in-house programmatic and manual interventions when assisted by program experts, software tools (including a real-time energy dashboard), and financial incentives.
Madison Gas and Electric (MGE) generates and distributes electricity to 149,000 customers in Dane County and purchases and distributes natural gas to 154,000 customers in seven south-central and western Wisconsin counties. Focus on Energy is Wisconsin utilities’ statewide energy efficiency and renewable resource program funded by the state’s investor-owned energy utilities and participating municipal and electric cooperative utilities.
The ComEd Energy Force is the nation’s first energy-efficiency program designed for and taught by people with disabilities. The Energy Force is composed of ambassadors who are responsible for educating ComEd customers, including their peers with disabilities, about the importance of energy efficiency. Ambassadors participate in community events to educate customers on how to save energy and money. Aside from genuine cost-savings realized by our customers, one of the greatest benefits of Energy Force has been to promote the personal and professional growth of its ambassadors.